terms and conditions

Last Updated: January 2026

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Welcome to the website of Next Level Mental Health Counseling PLLC ("Next Level," "we," "us," or "our"). By accessing or using our website, services, or any related content (collectively, the "Site"), you agree to be bound by the following Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use our Site.

 

1. Use of This Website

This Site is intended for individuals seeking information about mental health services, resources, and offerings provided by Next Level Mental Health Counseling. You agree to use this Site only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the Site.

You may not:

• Use the Site in any way that violates applicable laws or regulations

• Attempt to gain unauthorized access to the Site or its systems

• Interfere with the security or functionality of the Site

• Use the Site to transmit harmful, misleading, or abusive content

 

2. No Medical or Mental Health Advice

The content on this Site is provided for informational and educational purposes only and is not intended as a substitute for professional mental health care, diagnosis, or treatment.

Use of this Site does not establish a therapist-client relationship. A therapeutic relationship is only established after a formal intake process and written consent.

If you are experiencing a mental health emergency, please call 911 or go to the nearest emergency room. You may also contact the 988 Suicide & Crisis Lifeline by dialing or texting 988.

 

3. Therapist Match Form and Submissions

By submitting information through our Therapist Match Form, contact forms, or other intake-related tools, you confirm that the information you provide is accurate to the best of your knowledge.

Submission of a form:

• Does not guarantee services, availability, or clinician assignment

• Does not establish a therapist-client relationship

• May be reviewed by our administrative or clinical management team to determine appropriate next steps

We reserve the right to decline services if we determine that we are not an appropriate fit for your needs.

 

4. Telehealth Services

Some services offered by Next Level may be provided via telehealth platforms. Telehealth services are subject to additional consent forms, policies, and state-specific regulations. Use of telehealth services requires that you are physically located in a state where the treating clinician is licensed at the time of service.

 

5. Privacy and Confidentiality

Your use of this Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

Please note:

• Communications through this Site (including email or web forms) may not be fully secure

• You should not submit sensitive clinical information through unsecured forms unless instructed to do so

 

6. Payments, Insurance, and Fees

Information provided on this Site regarding fees, insurance acceptance, or billing is subject to change and may vary by clinician and service.

Clients are responsible for:

• Confirming insurance coverage and benefits

• Understanding out-of-pocket costs, copays, and deductibles

• Paying any applicable fees not covered by insurance

Additional billing terms are provided during the intake process and in client consent documents.

 

7. Intellectual Property

All content on this Site, including text, graphics, logos, images, and downloadable materials, is the property of Next Level Mental Health Counseling or its licensors and is protected by intellectual property laws.

You may view, download, and print content for personal, non-commercial use only. You may not reproduce, distribute, modify, or exploit any content without prior written permission.

 

8. Third-Party Links

This Site may contain links to third-party websites or resources. These links are provided for convenience only. We do not control or endorse the content, policies, or practices of third-party sites and are not responsible for any damages or losses resulting from their use.

 

9. Limitation of Liability

To the fullest extent permitted by law, Next Level Mental Health Counseling shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Use or inability to use this Site

• Reliance on information provided on the Site

• Errors, omissions, or interruptions in Site functionality

Use of this Site is at your own risk.

 

10. Indemnification

You agree to indemnify and hold harmless Next Level Mental Health Counseling, its clinicians, employees, contractors, and affiliates from any claims, damages, liabilities, or expenses arising from your use of the Site or violation of these Terms.

 

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

 

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.

 

13. Contact Information

If you have questions about these Terms and Conditions, please contact:

Next Level Mental Health Counseling
Website: https://www.nextlevelmhc.com
Email: hello@nextlevelmhc.com

 

By using this Site, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.